PRIVACY NOTICE

We respect your right to privacy. This policy summarises what personally identifiable information we may collect, how we might use this information and what it means to you. This policy also describes other important topics relating to your privacy.

When we use “we”, “us”, or “our” in this policy, we’re referring to Kynetec Ltd – the company which provides the Services. When we talk about the Services, we’re referring to the “Farm Structures Model” online space and the content and applications which can be accessed and used within it.

A “user” is someone who has a Farm Structures account and access to Kynetec’s Services. Users must not share accounts. Each user must have their own Farm Structures account.

Farm Structures is currently available for use via a Web Browser either on your desktop or mobile device.

Information Collection

We will collect personally identifiable information (such as name, title, company name, address, telephone number, or e-mail address) that you voluntarily provide through our web site Farm Structures, computer application or e-mail correspondence. We will collect general information (such as the type of browser you use, the files you request, and the domain name and country from which you request information) to improve our web site and better meet your needs.

Content and information provided by Farm Structures users is referred to as “Customer Data.” The Customer Data is controlled by us or other third party responsible for creating a personal space for the Customer in Farm Structures. Where we collect or process Customer Data, we do so on behalf of the Customer to deliver the Services.

Other information you provide may be added to our company database(s) and may be shared with our affiliates or third parties including contractors, dealers and distributors.

We may passively collect information that is automatically sent to us by your web browser, this application or your internet service provider or mobile carrier. This information typically includes your domain name, your username, and your numerical IP address. The amount of information sent by your web browser depends on its settings. Please refer to your browser if you want to learn what information it sends. We use this type of information to see which web pages you visit at our Farm Structures website, which website you visited before coming to our website, and where you go after you leave our website. We can then develop statistics that help us understand how our visitors use our website and how we can improve it.

Use of Information

The information will be used by us, e.g., to respond to your inquiries, supply you with requested information on our products and services or track orders you place with us.

In addition, authorized third parties may be utilised by us to collect, track and process such information.

It may be necessary, if required by law or if pertinent to judicial or governmental investigations, to release your personally identifiable information.

Although we have taken reasonable and prudent measures to protect its computer systems from unauthorized third parties, we are not responsible for unauthorised use by such third parties of your personally identifiable information.

We may use any of the information gathered at this website (other than credit information) for any legal purpose.

We may analyse personal information for historical, statistical or scientific purposes, or we may store the personal information for your convenience should you return to this website or our computer applications in the future.

In the course of any of these activities, we may transmit any of the information we have collected to another country or share it with our affiliates or third parties including contractors, dealers, distributors and retailers. An example of a third party that could receive your personal information is a data processing contractor that operates computer systems on our behalf. Whenever any personal information is transferred to an affiliate or third party, that party will be contractually bound to abide by our privacy policy.

We may also use your personal information to investigate security breaches or cooperate with government authorities pursuant to a legal matter.

Personal information collected online may also be combined with information you have provided to us through other sources such as product registrations, call centers, or publicly such as at trade shows or seminars.

In addition, we may have collected similar information from you in the past, before our Privacy Policy took effect.

Further information about how we collect, use, disclose, and protect Personal Data can be found in our General Privacy Notice for Clients, Suppliers and Researchers available here. https://www.kynetec.com/privacy/kynetec-privacy-notice-for-clients-and-suppliers.pdf and also on our Kynetec website.

Cookies

What is a Cookie?

These are typically small text files sent by us to your computer or mobile device. Your browser or device holds these Cookies and makes them available every time you visit a site again so it can recognise who you are and remember certain important information. They are unique to your account or your browser. Session-based Cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent Cookies last until you or your browser delete them or until they expire.

We may actively obtain information about you by installing a marker on your computer commonly called a "cookie." Cookies enable us to know you by a computer-generated, unique identifier.

By providing you with a unique cookie, we are able to create a database of your previous choices and preferences, and in situations where these choices or preferences need to be collected again; they can be supplied by us automatically, saving you time and effort. Your computer may be specially configured to reject cookies; please refer to your browser for more information. Many of our websites will allow you to visit without accepting cookies, but some features of our websites may not work properly if you choose to reject cookies.

What Cookies Does Farm Structures Use?

These fall into one of a few categories

Authentication & Security (ICC Category 1 – Strictly Necessary Cookies) If you’re signed into Farm Structures, they’ll help you stay logged in if you choose it but also enable and support security features and help us detect malicious activities.
Preferences and features
(ICC Category 1 – Strictly Necessary Cookies) (ICC Category 3 – Functionality Cookies)
These help personalise your experience and allow you to navigate and use the Farm Structures features.
Performance, Analytics, and research (ICC Category 2 – Performance Cookies) We may use information to learn how Farm Structures is being used and how it’s performing. We may use the information to record when you access Farm Structures and from what devices to help us target our support and improvements based on your natural behaviours.
Third Party Some of the Cookies are operated by third parties. We don’t control or manage these but can provide more information about them at request.

We don’t use advertising Cookies

Can I Change My Cookie Preferences?

You can always change your Cookie preferences be it to delete them or disable them completely. Internet Brower manufacturers provide help and support pages to explain how you may do so and some of the more common Internet Browser Support pages on this topic are covered below:

  • Internet Explorer
  • Mozilla Firefox
  • https://support.google.com/chrome/answer/95647?hl=en-GB
  • Safari Desktop & Mobile
  • Please note that by limiting or disabling the ability of websites and applications to create or use Cookies, you may impact your experience or worse, you make lose the ability to access certain Services.

    How can I access, update, correct or delete my personal information?

    If you have submitted personal information to us electronically and would like it removed or modified, please contact us by emailing farmstructuresmodel@kynetec.com We will use reasonable efforts to comply with your request.

    If you have forgotten your password, or have any other problems accessing Farm Structures Online, please contact Kynetec Customer Services on +44 (0)1488 649 130.

    If you have a query regarding your personal information which you cannot resolve via your online Personal Profile, please contact us using the details below. Under the UK GDPR (Data Protection Act 2018), you have the right to access, rectify, and request the erasure of your personal data or restriction of processing concerning you, as well as the rights to object to processing and to data portability in certain circumstances, and Kynetec will comply with any requests to exercise these rights in accordance with the GDPR. Please be aware, however, that there are a number of limitations to these rights, and there may be circumstances where we are not able to comply with your request. You also have the right to lodge a complaint with a supervisory authority.

    Other Important Information

    We comply with the law of the country where our websites or computer applications are located or directed. You should be aware, however, that when you submit your Personal Information to one of our websites or via a computer application, (a) that information may go to a country that has different privacy laws than your home country, and (b) it will be handled in accordance with the laws of the country where the site or computer application is hosted, but not necessarily with the law of your country.

    We reserve the right to modify this privacy policy at any time. We will promptly reflect any such modifications in these Web pages.

    To learn more about how to "Opt-out", please see below.

    If you no longer want to hear from us, at any time you can:

  • Unsubscribe from emails by clicking on the link in each email; or
  • Email us at: farmstructuresmodel@kynetec.com
  • By using this website or our computer application you agree to the terms of this privacy policy. By agreeing to the terms of this privacy policy you are consenting to our continued use of previously collected information under the terms of this privacy policy.

    Contact Us

  • For questions regarding this privacy notice or how we use your personal data, please email data.protection@kynetec.com.
  • You are also entitled to contact the Information Commissioner’s Office (ICO) if you have any questions or concerns regarding your personal information. (see https://ico.org.uk/global/contact-us/)